Your satisfaction is important to us. If you are not satisfied with an item, you may return it for a prompt refund of the cost of the book minus a 15% restocking fee. Books must be in new, unused condition to qualify for a refund. No returns accepted after 60 days.
Final Sale Items: Loose-leaf books, lesson plans, tear-off pads, art cards/prints, e-books, maps, Bargain Basement titles, and Limited Quantity titles are final sale items; no returns are accepted.
Please be sure to use the return shipping address provided during the Return Process; returns must be shipped to our Illinois distribution center to receive a refund.
To begin your return, please enter your order number and zip code below. Your order number can be found on your packing slip.
Do not use this online form if you received the wrong item or the material was defective. Please contact us right away by calling 1-800-490-7713 or emailing firstname.lastname@example.org.