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Home > Return Process

Your satisfaction is important to us. If you are not satisfied with an item, you may return it for a prompt refund of the cost of the book minus a 15% restocking fee. Books must be in new, unused condition to qualify for a refund. No returns accepted after 60 days. 

Final Sale Items: Loose-leaf books, lesson plans, tear-off pads, art cards/prints, e-books, maps, Bargain Basement titles, and Limited Quantity titles are final sale items; no returns are accepted. 

Please be sure to use the return shipping address provided during the Return Process; returns must be shipped to our Illinois distribution center to receive a refund. 

To begin your return, please enter your order number and zip code below. Your order number can be found on your packing slip.

Order ID:
Zip code:

Do not use this online form if you received the wrong item or the material was defective. Please contact us right away by calling 1-800-490-7713 or emailing

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