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Home > Return Process
 

Your satisfaction is extremely important to us. If you are not satisfied with an item, you may return it for a prompt refund of the cost of the books minus a 15% restocking fee.

A return merchandise authorization number (RMA number) is required for all returns. Please complete this online form to obtain authorization and a return shipping label. Packages will not be accepted without the return authorization label affixed to your package.

Please enter your Order ID and zip code below. Your Order ID is located on your invoice.

Order ID:
Zip code:

Do not use this online form if you received the wrong item or the material was defective. Please contact us right away: call 1-800-490-7713 or email chc@chcweb.com. We will arrange for UPS to pick up your package so that you do not incur any cost for return shipping and/or replacements.

   
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